Post by account_disabled on Mar 5, 2024 23:17:50 GMT -6
Business expectations and best of all, 24 hours a day, 7 days a week. Now that you know the importance of a chatbot for a multichannel marketing strategy, how about finding out how to further enhance your project with the concept of brand experience ? This article was written by partner company rock content.Do you know what kaizen is ? This word is constantly appearing, but some people don't know its meaning. In the last few publications we covered the fundamentals of an agile team , self-assessment, and maturity levels . These Country Email List contents give a glimpse of the subject, but today we will delve deeper into the topic. Let's go? After all, what is kaizen? Continuous improvement, a journey that aims to improve products, projects, processes and services in a routine and repetitive manner , which enables the creation of high-performance teams, cost reduction, quality improvement and innovations. This philosophy has been talked about a lot in agility, for example: in its representation in “modern agile”, in the value “try and learn quickly” , so we always improve, carrying out continuous experiments.
It is important to highlight that continuous improvement is not new, it emerged after the second world war in japan, in the 1950s, along with toyota's need to change the culture in its factories. In this context, kaizen emerged, which is a japanese term that means change for the better . In this way, the practice has been increasingly adopted not only in agile teams, but also in different areas of organizations. The purpose is to carry out constant adaptations and inspections , in which everyone makes self-assessments, analyzes and proposals, with the aim of bringing improvements to the company, team and individual performance, in order to provide constant evolution. Kaizen became one of the central practices behind lean production in the us and, later, lean management . Lean can show us the difference between value-creating activities and waste , and among its principles are: taking advantage of the knowledge and creativity of each team member; small deliveries; smaller delivery cycles and interactions; measurement and review. To what extent can stability help with continuous improvement? The foundation of stability comprises the lean initiative to seek and make processes more reliable and predictable , so that they meet expectations.
In the kaizen model, levels aligned with the team are considered to provide stability, whilst still maintaining a margin to compensate for unforeseen events. Therefore, we have to consider for this foundation an action in 3m’s , which are: changes: eliminate waste, in other words, we can say that it would be the consumption of resources without creating value for the customer; mura: excess variations, whether in processes or scopes, deserve a critical look in order to provide a performance gain to the team, we need changes that add value and for the team to be part of these decisions; muri: overload, whether physical or mental. Acting productively does not mean extracting more than possible from your team, the result of this will not bring quality, and you will have wasted time and resources. Therefore, properly using human effort in companies is the way to have quality deliveries. When the foundation of stability is well implemented, it provides the team with the necessary support for continuous improvement, gaining reliability in its processes, services and projects. Kaizen method after all this, how to apply kaizen? Well, we already understand that improving is essential and that it is important to have a certain stability to ensure that evolution happens effectively . But how do you find out what the team needs to evolve? We commented in the self-assessment post about assessments and dynamics that we use in our teams, such as retrospectives, agile wheels, team .